Rockwall/Heath

(972) 771-9500

2927 Ridge Rd. Suite #107
Rockwall, TX 75032

Office Visits

At the first visit, Dr. Hodges or Dr. Capps performs an initial clinical evaluation to determine the timing and potential need for orthodontic treatment. He will explain the rationale behind his treatment recommendations and answer any questions you may have.

Consultation
The consultation appointment is extremely important. At this time, Dr. Hodges or Dr. Capps presents the treatment plan along with possible treatment options. At Hodges and Capps Orthodontics, we feel it’s necessary that everyone is fully educated and informed of the proposed treatment before orthodontic appliances are placed. This will ensure that everyone involved in the treatment process knows what to expect and what’s expected of them before beginning treatment.

After the doctor has answered any questions you may have, our financial/treatment coordinator will discuss the treatment fee and financing options.

Regular Appointments
The appointment when you get your appliances (braces, expanders, etc.) usually takes from one to two hours. After that, you’ll see us at regular intervals six to eight weeks apart for adjustments, which usually last 45 to 60 minutes. We make every effort to be on time for our patients. If you cannot keep an appointment, please notify us immediately because most appointments are made six to eight weeks in advance. We will do our best to accommodate before and after school appointments. However, due to appointment type, length, or availability these prime appointments are not always available.  With this in mind we do provide school and work excuses for each visit. 

Payment & Office Policies

Cost

The cost of treatment depends on the severity of the patient's malocclusion. You will be able to discuss fees and payment options before treatment begins. We have payment plans to suit different budgets and several down-payment options.

We also accept assignment from most PPO insurance plans, and will be happy to file the necessary papers to the insurance company. 

Insurance

If you have insurance, we will help you to determine the coverage you have available. We ask that you assign your insurance benefit to us. The balance will be arranged for you to pay (see above).

Professional care is provided to you, our patient, and not to an insurance company. Thus, the insurance company is responsible to the patient and the patient is responsible to the doctor. We will help in every way we can in filing your claim and handling insurance questions from our office on your behalf. Please note, estimated insurance coverage is not a guarentee of payment. Responsible Party/Patient is responsible for payment of insurance portion upon discontiued coberage or insurance claim denial. Therefore, any portion not covered by insurance will be Reponsible Party/ Patient's responsibility. 
 

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